Took the MacBook in to the Apple store to get the heatsink and dirty palmrest problems fixed.  That part seems to be fine now.  However, for some unknown reason they decided to replace the optical drive also.  Maybe there is an internal recall.  Ok, I’m fine with free upgrades.  Unfortunately the second CD I put into it wouldn’t come out.  Yeah…thanks for the upgrade.  I managed to get it to slide out by gently prying the opening a little wider.  So, they either gave me a bad drive or they installed it incorrectly.  Either way, I’m not too happy with them about it.  Hopefully it was an isolated incedent.

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